Frequently Asked Questions:
WHERE ARE YOU LOCATED?
Our main office is in Panama City Beach, and we have an additional presence in Orlando, FL.
DO YOU IMPOSE A TRAVEL FEE?
A $75 travel fee is applicable if your event is beyond 80 miles from Panama City Beach. If your event is in Orlando please feel free to contact us for additional details.
CAN I CUSTOMIZE THE PHOTO BOOTH PRINTS OR VIDEO DESIGN WITH BRANDING?
Yes we can create a digital overlay to match your theme with any logo or special wording you desire.
CAN GUEST SHARE THEIR PHOTOS DIGITALLY BY SOCIAL MEDIA, EMAIL OR TEXT, IS THERE AN ONLINE GALLERY OR DIGITAL PLATFORM TO ACCESS ALL PHOTOS OR VIDEOS?
Yes, yes and yes! Multiple sharing options such as QR code, text, email and airdrop. Withing 48 hrs after your event you will recieve an online gallery of your photos or videos.
HOW CAN I SECURE MY EVENT DATE?
You have the option to book online by selecting the package and date you desire or call/email if you need assistance. If the date is unavailable, email us to explore cancellations or alternative solutions.
WHAT IS NEEDED TO CONFIRM MY RESERVATION?
A non-refundable deposit is mandatory for all bookings. The remaining balance is due at least 5 days before the event date, with the deposit contributing towards the total balance.
WHAT ARE THE SPACE AND POWER REQUIREMENTS?
Our setup requires a 15ft by 15ft space, encompassing the 360 booth, stanchions for safety and table for Props. Power within 50ft of the booth not essential but as precaution since we have a seamless battery operated set up.
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Our Selfie Booth requires an 8ft by 8ft setup for the equipment’s – printer, Selfie Booth, Table for props, backdrop and stanchions as well as lighting.
ARE YOU INSURED?
Absolutely. We are fully insured and can furnish a Certificate of Insurance (COI) upon request for vendors or venues.
CAN THE BOOTH BE ARRANGED OUTDOORS?
Certainly! We welcome outdoor events. However, we recommend a 15x15ft high peak tent in case of rain. We do provide a tent at an additional cost should you need one. The booth must be set up on level ground, and we are available to a assist with contingency plans in case of adverse weather.
WHAT IS YOUR RENTAL POLICY?
A comprehensive contract will be sent via email during the booking process, requiring your review and signature at least 3 days before the event.
DO YOU HAVE BACKUP EQUIPMENT AND SUPPORT?
We do have backup equipment on hand, and our attendants are expertly trained to handle and resolve any issues that may arise.
WHAT IS YOUR CANCELLATION POLICY?
Requests for date changes must be made in writing at least twenty Five days in advance of the original event date. Changes are subject to availability and requires a new Service Contract. Cancellations made within Twenty Five days of the event date result in the forfeiture of all received payments. Cancellations before the 25 - day mark receive a refund excluding the deposit. No refund on last minute bookings.
Late Fees
A 10% late fee will be applied for all payments 2 days past the event date.